Privacy Policy
Last updated: April 2026
1. Introduction
Pitch Ready ("we," "our," or "us") operates the Pitch Ready platform, an AI-powered pitch assessment tool built for the Protocol Labs ecosystem. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our service.
2. Information We Collect
Account Information
When you create an account, we collect your email address for authentication via magic link sign-in. We do not collect passwords.
Pitch Materials
When you submit an assessment, we process your pitch video and deck files. Videos are transcribed using OpenAI Whisper, and decks are analyzed using Claude Vision. We also extract a small set of representative frames (typically 3–8 PNG images at 1280×720) from your video and analyze them with Claude Vision to assess framing, lighting, background, and presentation quality. All originals and derived assets — your video, deck, transcript, and extracted frames — are stored together in encrypted cloud storage and follow the same retention rules described in section 4a.
Usage Data
We automatically collect standard usage data including browser type, device information, and pages visited to improve our service.
3. How We Use Your Information
- To provide and operate the pitch assessment service
- To generate AI-powered analysis and feedback
- To track your assessment history and progress
- To communicate service updates and important notices
- To improve our platform and assessment accuracy
4. Data Protection
- All files are encrypted in transit (TLS) and at rest via server-side encryption (AES-256) on our object storage
- Your pitch materials are never used to train AI models
- You may delete your data at any time through your account settings
- We do not sell or share your personal data with third parties
- Access to data is restricted to authorized personnel only
4a. Data Retention
We retain your assessments, scores, findings, and uploaded materials indefinitely until you delete them through your account. There is no automatic deletion at this time. You can soft-delete any assessment from the dashboard, which removes it from your view; to request a permanent purge of an account or specific files, contact us using the details in section 10.
5. AI & Third-Party Data Processing
To provide our service, your pitch materials are processed by third-party AI providers:
- Your pitch video audio is sent to OpenAI for transcription. Your deck (PDF), transcript, and extracted video frames (PNG images sampled from your video) are sent to Anthropic for analysis. Data is transmitted solely for processing your assessment.
- Under their commercial API terms, neither OpenAI nor Anthropic uses API inputs to train their models.
- These providers may temporarily retain data for abuse monitoring and safety purposes in accordance with their respective policies.
- For more information, see the OpenAI Privacy Policy and Anthropic Privacy Policy.
6. Third-Party Services
We use the following third-party services to operate our platform:
- Supabase — Authentication and database hosting
- Cloudflare R2 / AWS S3 — Encrypted file storage
- OpenAI — Video transcription (Whisper)
- Anthropic — AI analysis (Claude)
- Vercel — Application hosting
7. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data and account
- Export your assessment data
- Withdraw consent at any time
8. Cookies and Tracking
We use essential cookies for authentication and session management. We do not use third-party advertising or tracking cookies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.
10. Contact
If you have questions about this Privacy Policy or your data, please contact us through the platform or reach out to the Protocol Labs team.